FAQ: YOU CAN FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS
You should be ready in front of your accommodation or at the bus stop 30 minutes before scheduled tour departure. If you are staying within the Reykjavik city center, then you can check the way to the nearest bus stop under this link: SEE MAP Your electronic tickets and e-mail voucher contain detailed information on pick up and drop off. In most cases it is stated whether we will pick you up directly from your accommodation or from the bus stop. If you have any doubts do not hesitate to contact us directly.
Please contact us as soon as possible if you must change or cancel your day tour(s). You can cancel your day tours up to 24 hours (48 hours if you booked The Golden Circle, Kerið Volcanic Crater and Blue Lagoon w/admission tickets included) before departure and receive a full refund. You can cancel your multi-day tour with more than 7 days in advance before departure and receive a 100% refund. You can not cancel any individual services within a package within 7 days before departure.

Have Questions? We will be happy to assist you!
+354 419 0100 | nicetravel@nicetravel.is
NICETRAVEL was founded by three Icelandic families with the aim of helping visitors to Iceland to enjoy a nice and enjoyable experience
All our services are of course fully licensed by the appropriate Icelandic authorities